A while back I wrote a post about my Fitbit Charge and this is just a quick follow up.
I bought my Fitbit Charge the first day it was released in Australia and really loved it.
I have worn it everyday since, excluding the hour or so here and there when it needs a charge up. The battery life on it is excellent and I am still getting just over a week on a full charge.
I love the app and pc interface which I have linked up to all my other health and fitness apps such as Digifit (which records my heart rate for when I do my spin classes) and MyFitnessPal (which records my food diary when I fill it out – which is not often).
So I was obviously bummed when my FitBit stopped syncing to my app. I troubleshooted and just still couldn’t get it to sync.
I called up the customer care centre and within moments I was speaking to a friendly customer care consultant. Fortunately while on the phone to her my Fitbit started to sync again by itself. However while I was on the phone to her I mentioned that the back of my Fitbit had broken away from wear and tear. My friend had said she’s received a new Fitbit when she lost hers and then again when a part of hers broke – so I wanted to see what they could do for me.
To my delight they offered to send me out a free replacement and within days it came in the mail!!!
I really can’t fault the product or the service on this one. So if you are looking in the market for such a device and tossing up between all the different brands – I would highly recommend you give Fitbit a go.